Your Google Business Profile is often the first thing a potential customer sees. If it's incomplete, inactive or invisible, you're handing leads to competitors. We make sure yours is working properly.
The majority of small business Google Business Profiles are claimed, partially filled out, and then forgotten. No photos, no posts, an incomplete description, and zero reviews. From Google's perspective, that's an inactive, low-trust business. From a customer's perspective, it's a reason to choose someone else.
The local 3-pack — those three business listings that appear at the top of local search results with a map — gets the vast majority of clicks for local searches. Getting into it is not guaranteed, but it's absolutely achievable for most small businesses with the right signals in place.
Google looks for completeness, activity, reviews, and consistency. An optimised, active GBP paired with a well-structured website and consistent citation listing is the formula. It's not complicated — but it requires ongoing attention, which is where most business owners drop off.
A complete and accurate profile — all categories, services, hours and description filled in
Regular activity — posts, photos and Q&A signal an active, legitimate business
Reviews — quantity, recency and whether you respond to them
Consistent NAP across your website, directories and social profiles
Proximity to the searcher and relevance to the search query
Complete setup or full optimisation of your existing profile — all categories, service areas, attributes, business description, hours, and photos.
Regular Google Business Profile posts keep your listing active and signal to Google that your business is engaged. We write and publish them for you.
We set up a review request system to help you consistently collect Google reviews, and respond professionally to reviews on your behalf.
Seed your profile with helpful questions and answers, and monitor for new public questions that need a response.
We audit and correct your NAP across key South African directories so your business information is consistent everywhere Google looks.
Clear reporting on profile views, direction requests, calls generated, and ranking movements. You'll see exactly what your GBP is delivering.
We audit your current GBP status, fix any ownership issues, and identify exactly what's holding back your local rankings.
Complete profile setup — every field, category, service, photo, and description — optimised for your target keywords and service area.
Weekly posts, review request system, Q&A setup, and citation building to signal ongoing activity to Google.
Monthly performance reporting on views, calls, direction requests and ranking position — with transparent commentary.
Book a free consultation and we'll review your current GBP status, your local ranking, and what it would take to improve it. No obligation, no hard sell.